Grievance
Medicare Glossary
Not to be confused with an appeal, a grievance is a complaint about how you were treated or given care by your Medicare health or prescription drug plan. For example, if you were treated poorly by an employee of your Medicare plan, you can file a grievance with the company. However, if you don't agree with payment or coverage decisions, that would be considered an appeal.
This content is for educational purposes only and does not constitute a recommendation of any specific Medicare plan. Benefits, costs, and availability vary by plan and location. For complete information about your Medicare options, visit Medicare.gov or call 1-800-MEDICARE (1-800-633-4227), TTY: 1-877-486-2048, available 24 hours a day, 7 days a week.